AI phone agent
The phone answers itself. And does the work.
It answers incoming calls, calls your customers and records the outcome — an appointment, an order, an address. In Bulgarian, around the clock, without waiting on anyone.
112,647 calls so farspeaks 40+ languagesavailable 24/7
For every business where the phone rings while your hands are busy.
Both directions
It answers. And it calls.
Markov Auto Service, good afternoon. For an oil change tomorrow I have 9:30 and 11:00 — which suits you?
Inbound
Picks up on the first ring
- Answers questions about prices, hours and availability
- Books appointments and reservations in your calendar
- Takes orders and enters them into your system
- Transfers to a person when needed — with the full context
Hi, I'm calling from the store about the order you placed today. Shall we send it to the Econt office in Plovdiv, like last time?
Outbound
Calls your customers
- Confirms orders minutes after they're placed
- Reminds people of appointments and cuts no-shows
- Follows up on inquiries and quotes until there's an answer
- Asks for a review after delivery
During the call
It doesn't just talk. It acts.
While the customer talks, the agent works in your systems.
THU10:30
Books appointments
№ 48 612Confirmed
Confirms orders
Econt · Plovdiv Center
Changes addresses and offices
Turmeric · 12 pcs€18.90
Checks stock and prices
Your appointment is booked for Thursday, 10:30.
Sends SMS and email
IPIvan · with a call summary→
Transfers to a person
How it sounds
Like a person who knows the job.
- Interrupt it — it stops.It doesn't finish its sentence; it listens to you.
- Answers instantly.No “please hold” and no silence that makes the caller hang up.
- Understands even in noise.Street, garage, kitchen. It asks again when it isn't sure — it doesn't guess.
- Remembers the conversation.If the customer has called before, it knows what about. If they change the subject, it follows.
- Speaks 40+ languages.Bulgarian is the main one. If the caller switches to English, German or Turkish, it switches too.
After the call
Everything is recorded. Nothing gets lost.
Every call comes with a recording, a transcript and an outcome. In the morning you open it and know who called and what happened.
112,647calls handled
94%confirmed without a human
24/7no days off
Connects with
Your systems, not ours.
Google CalendarShopifyWooCommerceEcontSpeedyBoxNowHubSpotGoogle SheetsZapierYour phone number
from €0.12per minute of conversation
Setup from €100 depending on scope · support from €10 a month · 30-day money-back guarantee
FAQ
About the phone agent.
Yes. You forward your number to the agent — fully, only outside business hours, or only when nobody picks up. Customers call the same number as always.
It transfers the call to you or a colleague with a short summary of what's been said. If nobody is free, it records the call and sends it to you with a transcript.
Usually 5–10 business days: a meeting, a demo on your questions and prices, tests with real calls, launch.
Bulgarian is the main one and sounds natural. Beyond that it speaks 40+ languages and switches on its own when the caller uses another one — no extra setup.
Hear it on your business. For free.
A thirty-minute conversation, then the agent calls you with your own questions and prices. You pay only when you decide to launch it.