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    The phone agent that answers calls for you.

    Picks up instantly, holds natural conversations and executes tasks while talking.

    Zero wait timeParallel callsFull dashboard control

    AI Phone Agent

    On the line — 01:24

    Customer:Hello, how can I help you?
    Availability checkBooking createdConfirmation sent

    What it solves

    See the difference between a traditional approach and an AI phone agent.

    Missed calls

    Customers wait, hang up, and go to the competition.

    Peak hours

    During busy hours there aren't enough people and lines get jammed.

    Repetitive questions

    The team wastes time answering the same questions over and over.

    No visibility

    You don't know how many calls come in, what customers ask, or what happens.

    Capabilities

    What the agent can do

    Click a card to see an example scenario and what the system does.

    Process

    While it talks, it works

    Everything happens in real time during a single conversation.

    Conversation

    Dialogue

    "Hello, I'd like to book an appointment for Friday."

    Knowledge base search

    RAG

    The agent checks availability and prices in real time.

    Sends message/email

    Message

    "I'll send you a confirmation message."

    Creates booking/ticket

    Booking

    Books an appointment in the calendar automatically.

    Updates CRM

    CRM

    Adds contact information and notes to the system.

    Escalates to operator

    Escalation

    When needed, transfers with full summary and data.

    DEMO CALL

    Call our AI phone agent

    Hear how it speaks and ask questions. The agent will guide you on which automations will save time and money.

    Examples:

    • I want to serve more customers without hiring staff.
    • We receive many inquiries outside business hours.
    • I want to automate bookings and confirmations.

    AI phone agent

    Connecting...

    Customer:I have a question.
    Agent:Of course. Tell me what you need.
    Control panel

    Dashboard

    Full visibility for every call — transcripts, summaries, actions and metrics.

    Calls

    10

    Resolved

    7

    Escalated

    2

    Avg. duration

    2:33

    Date/time Topic Language Outcome Duration
    2025-02-20 09:15 резервация bg Резервиран 3:05
    2025-02-20 10:42 цена bg Решен 2:04
    2025-02-20 11:30 статус en Решен 1:35
    2025-02-20 13:05 рекламация bg Ескалиран 4:05
    2025-02-20 14:20 лийд bg Последващо действие 3:30
    2025-02-19 16:10 резервация de Резервиран 3:18
    2025-02-19 11:00 информация bg Решен 1:02
    2025-02-18 15:30 ескалация bg Ескалиран 2:36
    2025-02-18 09:45 статус bg Решен 1:50
    2025-02-17 17:00 резервация bg Резервиран 2:25
    2025-02-20 09:153:05
    резервацияРезервиранbg
    2025-02-20 10:422:04
    ценаРешенbg
    2025-02-20 11:301:35
    статусРешенen
    2025-02-20 13:054:05
    рекламацияЕскалиранbg
    2025-02-20 14:203:30
    лийдПоследващо действиеbg
    2025-02-19 16:103:18
    резервацияРезервиранde
    2025-02-19 11:001:02
    информацияРешенbg
    2025-02-18 15:302:36
    ескалацияЕскалиранbg
    2025-02-18 09:451:50
    статусРешенbg
    2025-02-17 17:002:25
    резервацияРезервиранbg
    Click a row for details

    What you get

    • Full transcript of every conversation
    • Automatic summary and extracted data
    • Action history (SMS, bookings, escalations)
    • Filter by topic, outcome and language
    • Real-time KPI metrics
    • Export transcripts and data
    Savings

    Savings calculator

    Compare the cost of a human team vs an AI phone agent at €0.15/min.

    Human cost (month)

    6360 €

    3 agents

    AI cost (month)

    600 €

    0,15 €/min

    Savings (month)

    5760 €

    Savings (year)

    69 115 €

    Monthly costs

    Use cases

    Examples by industry

    See how the AI phone agent works across different sectors.

    Typical questions

    • 💬 How much does an oil change cost?
    • 💬 Do you have an opening tomorrow?
    • 💬 What's the status of my car?

    What it automates

    • Automatic appointment booking
    • Price and service answers from the knowledge base
    • Real-time repair status check

    Results

    Zero wait timeFewer missed callsMore booked appointments
    Connectivity

    Integrations

    The AI agent connects to your systems and performs actions in real time.

    CRM
    Calendar
    Helpdesk
    Messages / Email
    Knowledge base
    Analytics
    Protection

    Security & control

    Full control over data, access and agent behavior.

    Human escalation when uncertain

    The agent recognizes when it can't help and transfers to an operator with full context and summary.

    Optional recording + retention rules

    Recording can be enabled or disabled. Set rules for automatic deletion.

    Roles & access

    Control who can view transcripts, summaries and call data.

    Action history & audit

    Every agent action is logged: bookings, messages, escalations and changes.

    Additional checks for sensitive actions can be configured on request.

    Help

    Frequently asked questions

    Ready to stop missing calls?

    Book a demo or try the agent directly — in your browser, no commitment.

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    Why Octupo

    One agency. All automations.

    Learn more
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