Every order confirmed before it ships.
The agent calls everyone who ordered on your website, confirms the address and the courier office and records the outcome. It takes orders over the phone. The chatbot answers about sizes, stock and delivery.
Calls minutes after the order. The outcome — confirmed, cancelled, no answer — goes into your system.
Product, quantity, address, courier office. It records the order while the customer is on the line.
Econt, Speedy, BoxNow — the customer says what suits them, the agent fixes it in the order.
“Do you have it in 42?” — the chatbot and the agent answer from your catalogue, not from memory.
Answers instantly, around the clock, and hands over the request with name, phone and what the customer wants.
After delivery it calls or writes and asks how it went.

“Customers call us and the agent takes their order over the phone — product, address, courier office. A second agent calls everyone who ordered on the website and confirms it. A person used to do it and fell hours behind.”
A thirty-minute conversation, then the agent calls you as if you were your own customer. You pay only when you decide to launch it.